The Guide • 5-18-22 WE ARE NOW HIRING FOR A FULL-TIME CUSTOMER SERVICE REPRESENTATIVE As a Customer Service Rep, you will work with the customer service team to offer the utmost service to our advertisers and our readers. Duties: • Interacting with customers to develop classified ads, process payments & provide information about products and services. • Proofreading classified ads to ensure they are free from typos, are grammatically correct, follow The Guide’s established style, and are checked for accuracy. Qualifications: • Good communication and strong listening skills • Team Worker • Excellent computer skills and experience in Microsoft software • Type at least 35 wpm • Ability to acquire an above average knowledge of the advertising processing software • Commitment to complete tasks while providing quality work • Dependable, with the ability to work under pressure to meet publishing deadlines • Knowledge of multi-line telephone system preferred • Able to provide precise, accurate edits in a fast-paced setting to ensure deadlines are met • Reliable and accountable HOURS: Monday-Thursday, 8am-5pm; Friday, 8am-4pm. NO WEEKENDS! BENEFITS: Personal time off, paid holidays, health insurance benefits, 401k, and more! APPLY In person: 24904 Sussex Highway, Seaford, DE 19973 or Online: TheGuide.com or email your resume to info@theguide.com EOE. Non-smoking environment. “Delmarv ’ Leadin Advertisin Sourc inc 1959”
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