Our office is located at 24904 Sussex Highway in Seaford, Delaware .5 miles south of the intersection of Highway 13 and Route 20E, on the west side of Highway 13. Google Map Look for The Guide sign in front of our building. Phone: 302-629-5060 Fax: 302-628-9207
What are your Office Hours?
Office hours are Monday - Thursday 8:00 am - 5:00 pm and Friday 8:00 am - 4:00 pm.
How often is The Guide printed?
The Guide is printed every Wednesday and delivered on Wednesday and Thursday depending on the area.
What is the difference between The Guide East and The Maryland Guide?
The Guide East is delivered from Middletown, DE to Chincoteague, VA and as far west as Denton/Preston, Maryland. The Maryland Guide is delivered farther west covering areas such as Easton, Cambridge, Chestertown, Kent Island, etc. Both editions have the same Classified Ads, but may have different Display Ads according to the area.
Where can I get a copy of The Guide?
The Guide is available at various locations throughout Delmarva. Call our office 302-629-5060 for a location near to you.
How can I get past copies of The Guide?
Please call our office for availability. A small charge may be required.
How can I be assured that The Guide is a trusted marketplace?
We have promoted safe, reliable, family-friendly advertising for over 55 years by taking precautionary measures. We visit prospective advertisers' website to ensure that they are legitimate and the information is truthful to the best of our ability. We also handle and manage any negative reports so you can feel at ease when browsing our publication.
For Classified Ad Customers
When is your Classified Ad deadline?
The Guide's Classified Ad deadline is 10:00 am on Tuesday.
Will my Classified Ad be in both The Guide East and The Maryland Guide, as well as on www.TheGuide.com?
Yes, all Classified Ads are in both printed editions and online.
In person, at our office, by phone, by mail or online when placing your order on www.TheGuide.com. We accept cash, checks, money orders, Visa, MasterCard, Discover, American Express. Prepayment is required.
How many words are allowed in a Classified Ad line?
A Classified Ad line has 33 characters, typically representing 3-5 words per line. Characters represent the number of spaces used for letters, punctuation and spacing between words.
Are there any discounts for Classified Ads?
No, our Classified Ad rate is standard and is not discounted.
Does it cost more to place my Classified Ad in multiple categories?
Yes, Classified Ad pricing is standard and is based per ad/per category.
Can I cancel my Classified Ad if I sell the item?
Yes, you may cancel your Classified Ad, as long as you cancel before 10:00 am on the Tuesday before your scheduled Wednesday's publishing. We will refund or credit your account for the unused weeks.
What can I do to make my Classified Ad stand out?
There are various ways to enhance a Classified Ad. Most require a minimal additional charge: bolding important text, centering text to create focus, and purchasing blank lines/empty characters surrounding your text will help make your ad stand out.
Can I place a border around my Classified Ad?
No, Classified Ads are strictly line ads. Borders are allowed in our Display Ads. Call our office for Display Ad pricing if you would like a border around your ad.
Can you position my Classified Ad to be at the top of the page or first in its category? Also, when I have multiple ads within a category, can you guarantee they will not be clustered together?
No, all ad positions within a category are determined randomly by our computer software. Multiple ads are also positioned randomly.
When are online Classified Ads updated?
Online Classified Ads are updated every Wednesday morning, typically by 7:00 am.
Can I view an online Classified Ad from previous weeks?
No, only the current Classified Ads appear online.
Can I have my online Classified Ad's photo appear in the print edition?
No, classified photos are only available with your classified ad online. However, we do indicate in your print Classified Ad (by stating "See Internet Picture") that you have submitted a photo for your online Classified Ad.
Can I post only an online Classified Ad?
No, you must purchase a Classified Ad in The Guide in order for your ad to be posted, at no additional cost, in The Guide's online Classified Ads.
Can you tell me when my Classified Ad runs out?
You are responsible for monitoring your ad start and stop dates. Call us to review your ad schedule.
Are there special requirements for Gun (concealed weapons) Ads?
To advertise the sale of a concealed weapon The State of Delaware requires (1) completing a state approved form and (2) issuing an affidavit after the ad is run. We will issue the affidavit after the ad has been published. There is an additional $15 charge for issuing a notarized affidavit.
Can I sell a used Mattress?
There are no restrictions for selling used mattresses.
Do you have a section just for Trucks?
Not at this time. Trucks are posted under Automotive, unless another category is preferred.
To place a Daycare or Child Care Classified Ad, do I need to provide a copy of my license?
If you use the word "Licensed" in your ad, you need to provide us with a copy of your license. Our fax number is 302-628-9207. Please reference your name and the telephone number used to submit your ad.
Is there an additional fee for a web link within my classified ad?
Yes, the charge is $10 per web link.
Can I share my ad online after it is published in print and online?
Yes. We now have sharing features links such as Facebook, Twitter and Pinterest.
Can buyers browsing online contact me through my email?
Yes. If you have created a Guide web account and checked the box indicating you can be reach by email., buyers will be able to message you privately. Note: Buyers will not have access to your email address until you respond.
Can you notify me when my Classified Ad runs out?
Yes. We can send out an email reminder/alert when your ad is expiring.
Are items FREE to advertise in the classified "FREE" category?
Yes. There is no charge for FREE ads up to 3 lines of text. Every line after the 1st three is $1.50 ea. line, bolding extra. It must state that the item is "FREE" within the ad.
Can I sell live plants and flowers?
A Nursery License number is required within the ad. It is free to apply for a Nursery license through the State of Delaware. Click here for the Delaware license application and contact information. Maryland and Virginia residents contact your local Department of Agriculture for liscensing requirements.
For Display Ad Customers
When is your Display Ad deadline?
The Guide's Display Ad deadline is 1:00 pm on Monday.
What is a Display Ad?
Display Ads, available in 4 different sizes, can be customized to include borders, logos, pictures, etc. Display Ads do not appear under a Category/Title in the Classifieds, but appear in designated display pages throughout the publication. Display Ad sizes are as follows: Full Page, 1/2 Page, 1/4 Page and 1/8 page. Click Here for Display Ad dimensions and specifications.
How much is a Display Ad?
Call our office at 302-629-5060 to talk with a Sales Representative.
Do I create my Display Ad or will you do it?
You have the option of creating your own Display Ad or one of our professional sales representatives can assist you.
How much copy can I get in my Display Ad?
Our Sales Representatives will work with you to shrink or expand wording and/or pictures to fit your ad size.
Does the price of a Display Ad include using my picture?
Yes, use of text and your photos is only limited by the size of your Display Ad.
Can someone come to my business to discuss a Display Ad?
Yes, we have Sales Representatives who will meet with you to discuss you advertising needs. Call our office at 302-629-5060 to request a meeting.
How do I submit a display ad?
Ads can be emailed to firstname.lastname@example.org. Ads can also be faxed to 302-628-9207 as long as there are no pictures or artwork involved.
We offer homepage billboard, homepage banner and run of site (ROS) banner ads. Online ads can include a website link. Click here to find out more.
How much information can be within an online ad?
Some online ads such as Banner and ROS will have the best appearance with minimal information.
What information is required for Billboard, Banner and/or ROS ads?
Business and contact information along with your website link.
How will I know if my ad is being viewed?
A statistics report can be provided upon request.
When is the deadline for online advertising?
Our online advertising deadline is Thursday at 1:00 pm before the scheduled Wednesday's publishing date with the exception of the homepage tall ad which has a Wednesday deadline and runs Monday through Sunday.
Is there a minimum run required for online advertising?
Yes, a 4-week minimum is required on all online ads with the exception of the homepage tall ad which is weekly.
Are there reduced rates for online advertising?
Yes, discounts are offered when combined with online and print advertising, except the homepage tall ad. Reduced rates are available for 4 week insertions.
Is there a cancellation fee?
Yes, there will be a production cost fee of up to $200 (amount will be determined by remainder of weeks left on authorization).