For All Customers:

Where is your Office located?
Our office is located at 24904 Sussex Highway in Seaford, Delaware .5 miles south of the intersection of Highway 13 and Route 20, on the west side of Highway 13. Look for The Guide sign out front.  Phone: 302-629-5060  Fax: 302-628-9207

What are your Office Hours?
Office hours are Monday - Thursday 8am - 5pm and Friday 8am - 4pm.

How often is The Guide printed?
The Guide is printed every Wednesday and delivered on Wednesday and Thursday depending on the area.

What is the difference between The Guide East and The Maryland Guide?
The Guide East is delivered from Middletown, DE to Chincoteague, VA and as far west as Denton/Preston, Maryland. The Maryland Guide is delivered farther west covering areas such as Easton, Cambridge, Chestertown, Kent Island, etc. Both editions have the same Classified Ads, but may have different Display Ads according to the area.

Where can I get a copy of The Guide?
The Guide is available at various locations throughout Delmarva. Call our office 302-629-5060 for the location closest to you.

How can I get past copies of The Guide?
Prior editions of The Guide may be available in our archives at the office. Please call our office. A small charge may be required.

For Classified Ad Customers:

When is your Classified Ad deadline?
The Guide's Classified Ad deadline is 10 am on the Tuesday before your scheduled Wednesday's publishing.

Will my Classified Ad be in both The Guide East and The Maryland Guide, as well as on www.TheGuide.com?
Yes, all classifieds are in both printed editions and online.

How much is a Classified Ad?
Click here for our Classified Ad Rates to rates on website.

How can I pay?
You can come to our office, pay by calling our office, send payment in the mail, or pay online when placing your order on www.TheGuide.com. We accept cash, checks, money orders, Visa, and MasterCard. We do not accept Discover or American Express at this time. Prepayment is required.

How many words are allowed in a Classified Ad line?
A Classified Ad Line has 33 characters, typically representing 3-5 words per line. Characters represent the number of spaces used for letters, punctuation and spacing between words.

Are there any discounts for Classified Ads?
No. Our charge for a Classified Ad is standard and is not discounted for multiple ads or for multiple weeks. For your convenience, you may schedule your classified ad for multiple weeks (Limited to 4 weeks).

Does it cost more to place my Classified Ad in multiple categories?
Yes. Classified Ad pricing is standard and is based per ad/per category. However, your ad is also posted to each category on our website for free.

Can I cancel my Classified Ad if I sell the item?
You can cancel your Classified Ad, as long as you cancel before 10 am on the Tuesday before your scheduled Wednesday's publishing. We will refund or credit your account for the unused weeks.

What can I do to make my Classified Ad stand out?
There are various ways to enhance a Classified Ad. Most require a minimal additional charge: bolding important text, centering text to create focus, and purchasing blank lines/empty characters surrounding your text will help make your ad stand out.

Can I place a border around my Classified Ad?
No, Classified Ads are strictly line ads. Borders are allowed in our Display Ads. Call our office for Display Ad pricing if you would like a border around your ad.

Can you position my Classified Ad to be at the top of the page or first in its category? Also, when I have multiple ads within a category, can you guarantee they will not be clustered together?
No, all ad positions within a category are determined randomly by our computer software. Multiple ads are also positioned randomly.

When are online Classified Ads updated?
Online Classified Ads are updated every Wednesday morning, typically before 9 am.

Can I view an online Classified Ad from weeks ago?
No. Only the current Classified Ads appear online.

Can I have my online Classified Ad's photo appear in the print edition?
No, Classified photos are only available on our online classifieds. However, we do indicate in your print Classified Ad (by stating "See Internet Picture") that you have submitted a photo for your online Classified Ad.

Can I post only an online Classified Ad?
No. You must purchase a Classified Ad in The Guide in order for your ad to be posted, at no additional cost, in The Guide's online Classified Ads.

Can you tell me when my Classified Ad runs out?
You are responsible for monitoring your ad start and stop dates. Call us to review your ad schedule.

Are there special requirements for Gun (concealed weapons) Ads?
To advertise the sale of a concealed weapon The State of Delaware requires (1) completing a state approved form and (2) issuing an affidavit after the ad is run. We will issue the affidavit after the ad has run. There is an additional $15 charge for issuing the affidavit.

Can I sell a used Mattress?
There are no restrictions for selling used mattresses.

Do you have a section just for Trucks?
Not at this time. Trucks are posted under Automotive, unless you prefer they appear under the Heavy Equipment or Classic Autos category.

To place a Daycare or Child Care Classified Ad, do I need to provide a copy of my license?
If you use the word "Licensed" in your ad, you need to provide us with a copy of your license. Our Fax number is 302-628-9207. Please reference your name and the telephone number used to submit your ad.

For Display Ad Customers:

When is your Display Ad deadline?
The Guide's Display Ad deadline is 1 pm on the Monday before your scheduled Wednesday's publishing.

What is a Display Ad?
Display Ads, available in 4 different sizes, can be customized to include borders, logos, pictures, etc. Display Ads do not appear under a Category/Title in the Classifieds, but appear in Display Ad sections throughout the ad publication. Display Ad sizes are as follows: Full Page, ½Page, ¼ Page and 1/8 page. Click Here for Display Ad Dimensions. Click Here for Display Ad Specs.

How much is a Display Ad?
You will need to call our office at 302-629-5060 to talk with a Display Ad Sales Representative.

Do I create my Display Ad or will you do it?
You can create your own Display Ad or we can assist you. Our professional Sales Representatives can meet with you to help plan your advertisement.

How much copy can I get in my Display Ad?
Our Sales Representatives will work with you to shrink or expand wording and/or pictures to fit your ad size.

Does the price of a Display Ad include using my picture?
Yes. Use of text and your photos is only limited by the size of your Display Ad.

Can someone come to my business to discuss a Display Ad?
Yes, we have Sales Representatives who will meet with you to discuss you advertising needs. Call our office at 302-629-5060 to request a meeting.